e-Book Forrester Wave, 3e trim 2015 - Gestion des interactions en temps réel

Dans son nouveau rapport The Forrester Wave™: Real-Time Interaction Management, Q3 2015, Forrester Research, Inc. référence la plateforme The Message Cloud de SmartFocus comme un Strong Performer du marché de la gestion des interactions en temps réel (RTIM).

TÉLÉCHARGEZ GRATUITEMENT LE RAPPORT WAVE RTIM 2015 DE FORRESTER et découvrez l'analyse de Forrester Research, Inc. sur la RTIM et SmartFocus.

The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
Sujet RTIM

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